St. Andrew's Episcopal School

Filemaker 1

• How to Renew the FileMaker SSL Certificate

HTML testing 0

Academic Tech 6

• Venngage: Infographic Creation Tool
• Lynda.com - Basics
• Academic Tech Resources and Links
• Create an EasyBib Account
• SMC reset - T2 Macs

View all 6

Apple TV 9

• Looping a video on Apple TV using VLC
• Rebooting our controller (Aruba Mobility Master)
• Connecting to Apple TV's in the classroom
• Admissions Apple TV - uploading images and playing slideshows
• Apple TV 4th Gen and 4K - Enrolling in DEP Using Apple Configurator 2

View all 9

Computer Instructions 21

• Copying files and folders so you can move them to your new MacBook Pro
• Menu bar disappearing in macOS - solution taken from https://macreports.com/how-to-fix-you-shut-down-your-computer-because-of-a-problem/
• Menu bar disappearing, keyboard and trackpad not working, but no "Sleep" file to delete
• To stop the "Please select your department" popup from happening at every reboot
• Fixing malware problems

View all 21

Canvas 7

• Creating a Student Learning Profile
• Viewing Learning Profiles
• How to Save Views in EdMod
• Changing Your Course Name in Canvas
• Hide Grade Distribution From Students

View all 7

Lynda.com - Basics 0

Create an EasyBib Account 0

Academic Tech Resources and Links 0

Google Apps 2

• Use An Existing Google Form To Capture New Responses
• How to Receive Emails for Google Form Responses

Google Calendar 4

• Google Apps (Drive, Gmail, Calendar) Problems
• Google School Calendars
• Blackbaud/WhippleHill Calendar to Google Calendar
• Synchronizing Google Calendars to your iPhone/iPad

Google Drive 5

• Google Drive - Assignments App
• Transferring Google Content to Another Gmail Account
• Managing Shared Docs in Google Drive
• Transferring Ownership of a Google Doc, Sheet, or Slide
• Google Shared Drive

Google Groups 3

• How to Create a Google Group
• What Google Group am I?
• Major Employee Email Groups

Google Gmail 8

• SAES Logo in Email Signature
• Ways to spot suspicious phishing emails
• Deleting Contacts from GMail
• Enabling GMail Vacation Responses
• How to set Gmail to be your Default Mail

View all 8

How To Email Groups You Do Not Belong To 0

Google Meet 1

• Google Meet troubleshooting

Apple TV's do not show up in the list - REBOOT THE CONTROLLER 0

Connecting to Apple TV's in the classroom 0

Admissions Apple TV - uploading images and playing slideshows 0

Apple TV 4th Gen and 4K - Enrolling in DEP Using Apple Configurator 2 0

Apple TV’s - uploading images and playing slideshows 0

Reset Apple TV 4th Gen and 4K that are stuck in Conference Mode 0

Updating Apple TV’s That Won’t Update Automatically 0

Apple TV’s - Wiping and Reprovisioning 0

SCDS 2

• Zoom settings for Dance Studio
• Check audio volume on amplifiers in SCDS

Lions Court 2

• Lions Court AV - any computer
• Lions Court AV - APPLE computers whose presentations have NO video

Holden Court 3

• Holden Court AV Instructions - Apple computers with NO video in their presentation
• Holden Court FRONT - computers WITH video in presentation
• Holden Court REAR - computers WITH video in presentation

LS Library 2

• Restarting the LS Library's AV equipment - usually because of sound issues
• LS Library AV instructions

Lower Level Library 1

• Lower Level Library - Projecting Using the "Control Box"

Board Meeting AV Cart - Setup Instructions 1

• Board Meeting AV Cart - Setup Instructions

Mac Hall A/V and booth computer notes from Ben 0

1 of 4 - OVERVIEW OF PREPARING CISCO SECURE CLIENT FOR DISTRIBUTION VIA JAMF 0

2 of 4 - Instructions for editing Cisco Secure Client’s pkg file to remove unwanted components 1

• Instructions for editing Cisco Secure Client’s pkg file to remove unwanted components

3 of 4 - Configuration Profile creation and signing with settings for Cisco Secure Client 1

• Configuration Profile creation and signing with settings for Cisco Secure Client

Cisco Secure Connect VPN Instructions 1

• Cisco Secure Connect VPN Instructions

Menu bar disappearing in macOS 0

To stop the "Please select your department" popup from happening at every reboot 0

Fixing malware problems 0

Troubleshooting tools - older Macs 0

Troubleshooting tools - M1 Macs 0

Troubleshooting tools - T2 Macs 0

Your Screen is Being Observed 1

• Your Screen is Being Observed

MDM enrollment STUCK on "...awaiting final configuration from..." 1

• MDM enrollment STUCK on "...awaiting final configuration from..."

Removing malware extensions or problem extensions from Google Chrome 1

• Removing malware extensions or problem extensionsfrom Google Chrome

Microsoft Visual Basic error - how to fix 1

• Microsoft Visual Basic error - how to fix

Freeing up disk space 0

LogMeIn-Rescue - ADMIN INSTRUCTIONS 1

• LogMeIn-Rescue - taking control of a user's computer remotely - INSTRUCTIONS FOR ADMINS

LogMeIn-Rescue - USER INSTRUCTIONS 1

• LogMeIn-Rescue - USER INSTRUCTIONS

How to install Aruba Rap in home 1

• How to install Aruba Rap in home

MDM Enrollment 0

Moving files and folders off of your computer and onto Google Drive 0

Transferring bookmarks to a different computer 0

OS upgrades 0

Reset NVRAM using Terminal 0

Adobe applications - installation guide 1

• Adobe applications - installation guide

Flipgrid - video discussion platform 0

Using Your Computer While Also Projecting A Movie In Class 0

Disk space issues and clearing up space 0

Laptop repairs when NOT at school 0

Receiving Emergency Notifications from SAES 0

How to Restore from CrashPlan 0

SETTING UP COMPUTERS THAT ARE IN JAMF BUT NOT DEP AND NOT BOUND TO AD 1

• SETTING UP COMPUTERS THAT ARE IN JAMF BUT NOT DEP AND NOT BOUND TO AD

Cart Creation - Creating Computer Carts 1

• Cart Creation - Creating Computer Carts

Code42 Cloud Migration Setup 1

• Code42 Cloud Migration Setup

How To Use Code42 Backup Alerts, Status Reports, etc. 1

• How To Use Code42 Backup Alerts, Status Reports, etc.

CrashPlan Cloud server address to use when manually installing a new client 1

• CrashPlan Cloud server address to use when manually installing a new client

Restoring CrashPlan backups by pushing from admin console to client 1

• Restoring CrashPlan backups by pushing from admin console to client

Creating Illustrated Instructions for End Users 1

• Create Illustrated Instructions for End Users

Dyknow 3

• How To Use Dyknow
• Instructions for Students to Enable Dyknow
• Enable Dyknow

Additional Filtering (K9) 1

• Additional Filtering (K9)

Internet Filtering Policies 1

• Internet Filtering Policies

LockDown Browser 2

• How To Use LockDown Browser
• Student View Of LockDown Browser

Keynote on iPads - looping, transitioning, etc. 1

• Keynote on iPads - looping, transitioning, etc.

Panopto Recording of iPads in Canvas 1

• Panopto Recording of iPads in Canvas

iPad secure testing settings 1

• iPad secure testing settings

Magnus Mobile 1

• Magnus Mobile

Embed a YouTube Video in Powerpoint 1

• Embed a YouTube Video in PowerPoint

How to connect an Android phone to the SAES Wi-Fi 1

• How to connect an Android phone to the SAES Wi-Fi

How to Transfer Phone Calls to Another User's VM 1

• How to Transfer Phone Calls to Another User's VM

SAES Phone Extensions 1

• SAES Phone Extensions

Postage machine instructions 1

• Postage machine instructions

Printers 7

• Brother QL-800 Label Printer - Word settings for printing DK-1234 Name Badge Labels
• Fix "HP plugin will damage your computer"
• How to Add a School Printer
• Chrome Crashes When Printing
• How to Print Single-Sided and Create Saved Printer Preset

View all 7

Provisioning a new Brother printer for deployment 1

• Provisioning a new Brother printer for deployment

Orienting Your Epson Projector and Pen 1

• Orienting Your Epson Projector and Pen

Employee Procedures 0

Cisco AnyConnect VPN 2

• Cisco AnyConnect VPN instructions
• Instructions for Setting Up DUO 2FA with Cisco AnyConnect VPN

Clearing cache - all three browsers 1

• Clearing cache - all three browsers

Sending Emails via WhippleHill 2

• Sending Emails via WhippleHill
• How To Email Groups You Do Not Belong To

Parent Teacher Conference Schedule 1

• Parent Teacher Conference Schedule

Managing Team Rosters 1

• Managing Team Rosters

Finding a Student or Teacher 1

• Finding a Student or Teacher

Viewing Student's Report Card/Interim Report 1

• Viewing Student's Report Card/Interim Report

Entering Interim and Report Card Grades, Effort, and Comments 1

• Entering Interim and Report Card Grades, Effort, and Comments

Deleting then readding a WiFi network 1

• Deleting then readding a WiFi network

How to connect to the Guest Wifi 1

• How to connect to the Guest Wifi

Classroom webcam setup 3

• Zoom webcam setup
• Zoom Scheduler Set-up
• Using Zoom Rooms

iPad won't share to Zoom 1

• iPad won't share to Zoom

Zoom audio issues 1

• Presenter's volume controls EVERYONE'S volume

Share iPad to Zoom via wire 1

• Share iPad to Zoom via wire

Zoom Phone 5

• Setting Zoom Phone to Work on a Computer or Cell Phone
• Recording Voicemail Message for Zoom Phone
• How to Make a Zoom Call via Computer or Phone
• Phone Extensions
• Zoom Online FAX

Create a custom-named Zoom meeting you can reuse for regularly-repeating meetings 2

• Create a custom-named Zoom meeting you can reuse for regularly-repeating meetings
• How to Edit Your Zoom Profile and Personal Link Name

Zoom Room 1

• Zoom Room Instructions

Jamf Remote Assist 1

• Starting a Jamf Remote Assist Session