How to let Tech Support take control of your computer


    1. Go to www.logmein123.com

 


    1. Enter the PIN code Tech Support gives you

 


    1. Click “Start Download”

 


    1. Go to your Downloads folder and open “Support-LogMeInRescue”

 


    1. Click “Open” on the “Are you sure you want to open this file?” window

 


    1. Deny the message saying “Support-LogMeInRescue would like to record this computer’s screen.”

 


    1. Click “OK” on the “James Masciuch would like access to your computer.” window

 

  1. Tech Support now has control