St. Andrew's Episcopal School

Copying files and folders so you can move them to your new MacBook Pro NOTE: This process could take 1+ hours, so plan accordingly. It's best not to us...

How to Fix ‘You Shut Down Your Computer Because of a Problem’ ByStacey Butler April 27, 2022 Reading Time: 3 minutes I recently sent in my MacBook Pro...

Diana just had a similar problem to one I worked on before for Troy (in this ticket). For Troy I had to delete the following file to get things working agai...

Problem happens because sometimes a computer gets a Department entry in Jamf Pro, but the entry is corrupt and Jamf still thinks it has no Department, so Ja...

Here are some steps you can do on your own to try to fix various problems if you think your computer is "infected" with something from the interne...

Reset the SMC Notebook computers with a nonremovable battery This applies to MacBook Pro models introduced in mid-2009 through 2017, MacBook Air models i...

summarized from https://www.macworld.co.uk/how-to/how-to-m1-macs-3801104/ M1 computers Recovery Mode (lets you access Disk Utility, ...

SMC reset Can not be reset (SMC part of M1 chip now) Some suggest powering off for 30 seconds summarized from https://www.mac...

NVRAM reset Restart computer (system tests NVRAM at startup and Resets it if problems found) Start in Recovery Mode then run Terminal command NV...

Some steps for freeing up disk space if your disk is full: Empty your Trash can Delete things in your Downloads folder After deleting, you must Empty th...